First Bank of Nigeria Graduate Recruitment 2024

 First Bank of Nigeria is a Nigerian multinational bank and financial services company headquartered in Lagos. It is the biggest bank in Nigeria by total deposits and gross earnings.


FBN operates a network of over 750 business locations across Africa, and the United Kingdom, and representative offices in Abu Dhabi, Beijing and Johannesburg set up to capture trade-related business between geographies.


Applications are invited from interested and qualified candidates to apply to fill the First Bank of Nigeria Graduate Recruitment 2024.

Team Lead, Non-Financial Transactions North

Job Specifications:

  • Full Time
  • Required Qualifications: BA/BSC/HND 
  • Location: Abuja, Adamawa, Bauchi, Benue, Borno, Gombe, Jigawa, Kaduna, Kano, Katsina, Kebbi, Plateau, Sokoto, Taraba, Yobe, Zamfara | Nigeria.     
  • Job Description:
    • To ensure overall handling of customers with regards to customer care, E-business products, account opening and maintenance to account holders, and customers (both existing and  prospective) of the bank while ensuring timely/exceptional service delivery and customer delight.

    DUTIES & RESPONSIBILITIES

    • Handling of account maintenance activities; freezing/unfreezing of account, placing lien, reactivation of dormant accounts.
    • Initiate the set-up of standing order.
    • Ensure prompt handling of customers’ enquiries and complaints.
    • Responsible for the Issuance and maintenance of all card products to eligible customers.
    • Ensure timely resolution of customers’ issues and promptly consult the Head, Non-Financial
    • Transactions for issues unable to handle or resolve.
    • Initiate and set up of Alert, Online and Mobile Banking services.
    • Initiate linking / hot listing and blocking / unblocking of debit cards.
    • Ensure prompt account opening and closing; opening of all accounts and Domiciliary Accounts.
    • Ensures proper modification of customer account information on request.
    • Initiate probate in accordance with customer mandate and relevant law.
    • Prompt verification and upload of scanned documents on IBPS and ensure timely capturing of cheque confirmation details.
    • Initiate requests on Template Generator for Confirmation Letters and Letters of reference.
    • Ensure timely rendering of reports and issuance of adhoc statement of account.
    • Responsible for stopping of payments.
    • Perform all other duties as assigned by the Head, Branch Services. 
    • Qualifications and Requirements:
    • Education 
  • Minimum Education: First Degree in any discipline 
Experience
  • Minimum experience – One year Branch Operations and Services experience on full-time employment

Team Lead, Non-Financial Transactions
Job Specifications:

Full Time
Required Qualifications: BA/BSC/HND 
Location: Abia, Anambra, Bayelsa, Delta, Ebonyi, Enugu, Imo, Kwara, Lagos, Rivers | Nigeria

Job Description:
  • To ensure overall handling of customers with regards to customer care, E-business products, account opening and maintenance to account holders, and customers (both existing and  prospective) of the bank while ensuring timely/exceptional service delivery and customer delight.

DUTIES & RESPONSIBILITIES

  • Handling of account maintenance activities; freezing/unfreezing of account, placing lien, reactivation of dormant accounts.
  • Initiate the set-up of standing order.
  • Ensure prompt handling of customers’ enquiries and complaints.
  • Responsible for the Issuance and maintenance of all card products to eligible customers.
  • Ensure timely resolution of customers’ issues and promptly consult the Head, Non-Financial
  • Transactions for issues unable to handle or resolve.
  • Initiate and set up of Alert, Online and Mobile Banking services.
  • Initiate linking / hot listing and blocking / unblocking of debit cards.
  • Ensure prompt account opening and closing; opening of all accounts and Domiciliary Accounts.
  • Ensures proper modification of customer account information on request.
  • Initiate probate in accordance with customer mandate and relevant law.
  • Prompt verification and upload of scanned documents on IBPS and ensure timely capturing of cheque confirmation details.
  • Initiate requests on Template Generator for Confirmation Letters and Letters of reference.
  • Ensure timely rendering of reports and issuance of adhoc statement of account.
  • Responsible for stopping of payments.
  • Perform all other duties as assigned by the Head, Branch Services.

Team Lead, Financial Transactions North

Job Specifications:

  • Full Time
  • Required Qualifications: BA/BSC/HND 
  • Location: Abuja, Adamawa, Bauchi, Benue, Borno, Gombe, Jigawa, Kaduna, Kano, Katsina, Kebbi, Plateau, Sokoto, Taraba, Yobe, Zamfara | Nigeria.
Job Description:
  • Supervises the payment and receiving of cash from the Tellers and Domestic Banking Operation whilst ensuring efficient Cash and ATM management.
DUTIES & RESPONSIBILITIES

Ensure timely confirmation of cheques.
Ensure prompt arrangements for supply of cash to the branch / agencies are made.
Supervise activities of the Tellers.
Modify cash transactions above Tellers‟ limit.
Handle vault cash indent / requisitions.
Supervise in-house cheque payment.
Monitor balances of Bulk Tellers to ensure total reconciliation and balances.
Ensure timely evacuation of cash for Tellers.
Handling of teller cash requisition
Supervise the Payment / receipt of cash deposits.
Supervise E- payment (Pay Direct, E-transact, etc.) activities.
Supervise receipt of clearing cheques – confirmation of inward clearing cheques (to Pay and to return decision to central clearing) and outward clearing cheques. ▪ Review transaction history to ensure consistency of records.
Assist Teller officers to reconcile cash.
Call over of cash confirmation of all bulk amounts – above N200,000 on the quality control register with Finacle postings.
Confirmation of cheques for lodgments, presented to other branches.
Monthly submission of ATM reconciliation on the portal.
Processing of salaries and payment schedules on I-Teller

EXPERIENCE

Education 

  • Minimum Education: First Degree in any discipline 

Experience 

  • Minimum experience – One-year Branch Operations and Services experience on full-time employment
Team Lead, Financial Transactions
Job Specifications:

Full Time
Required Qualifications: BA/BSC/HND 
Location: Abia, Anambra, Bayelsa, Delta, Ebonyi, Enugu, Imo, Kebbi, Lagos, Rivers | Nigeria. 

Head, Financial Transactions North

Job Specifications:

Full Time
Required Qualifications: BA/BSC/HND 
Location: Abuja, Adamawa, Bauchi, Benue, Borno, Gombe, Jigawa, Kaduna, Kano, Katsina, Kebbi, Plateau, Sokoto, Taraba, Yobe, Zamfara | Nigeria.

Job Description:
  • Supervises the payment and receiving of cash from the Tellers and Domestic Banking Operation whilst ensuring efficient Cash and ATM management.

DUTIES & RESPONSIBILITIES

  • Supervise all cash unit activities (Teller and ATM management)
  • Carryout regular spot checks in the Teller’s cubicle to evacuate excess cash, prevent  voucher suppression or fraud of any kind.
  • Second key custodian to ATM / Breaking of ATM combination.
  • Keep custody of the ATM combination if he is not also the ATM Custodian.
  • Manage all vault activities; Vault in/out activities, vault cash indent /requisition, vault cash evacuation via the Cash Requisition workflow and ensure that proper approval is sought in cases where overnight vault limit (Naira / FCY) will be exceeded for any reason.
  • Receive and handling of Teller cash requisition.
  • Ensure cash evacuation for Tellers- when above their limit threshold, 1M for tellers and 5M for bulk tellers. 
  • Modify /approve cash transactions above subordinates’ limit.
  • Ensure that all reversed transactions are signed and stamped by two authorized officers.
  • Ensure prompt handling of cheque confirmation. – for account owners (self) and for 3rd part by RMs or customer service unit.
  • Review customer account history for unusual lodgments / payments prior to payment or collection.
  • Supervise the reconciliation of all Tellers and ATM till.
  • Ensure that branch ATMs are always fully functional; In the case of faults, guarantee timely and efficient solution management measures are in place. FLM should be carried out but if unable to resolve, issues should be logged against ATM support and follow through for resolution.

JOB ROLE

  • Monitoring of the volume of cash in circulation and vault -prompt evacuation of excess cash to the HUB and seek for temporary insurance cover when overnight vault cash limit is exceeded.
  • Ensure the Provision of cash for all Agencies / QSPs that act as a mini branch 
  • Drive the provision of equipment like; Note counting machines, ATM machines, computer systems etc. when and where needed
  • Approval of salaries and payment schedules on I-Teller.
  • Supervision of transfers inter and intra bank transfers, NEFT, foreign transfers (CREMIT) on 
  • Payment HUB or IBPS. 
  • Processing of PTA/BTA, FORM A, FORM Q on Payment HUB or IBPS after the customer has applied on TRMS workflow and request has been approved.
  • Supervision and approval of collections transactions on all collection’s platforms (paydirect, first collect, E-bills etc)
  • Rendition of monthly proof of accounts to ICEG
  • Monitoring and regularization of all nilling accounts -PROXY, unapplied inward cheques, unpaid cheques, salary holding suspense etc.
  • Supervision/monitoring of FD and Treasury bills bookings 
  • Rendition of Cash count certificates as requested by ICEG
Qualifications and Requirements:
Education 

Minimum Education: First Degree in any discipline 
Experience 

Minimum experience – Four years of relevant working experience

DEADLINE SEPTEMBER 9 2024





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